Prices exclude applicable taxes. Meta's conversation fees are billed at cost, with zero markup.
Compare plans
Every feature, limit and add-on, side by side.
Features
Starter
Scale
Enterprise
Built for business
Green tick
Broadcast multimedia messages
Drive ad leads
Shared view for collaboration
1,000 free chatbot sessions/month
Campaign & inbox analytics
Chat assignment
Filter by tags and agents
Conversation and message search
Unlimited tags
Agent activity
Unlimited custom attributes
AI Agent
Detailed team performance report
Advanced access control via user roles
WhatsApp drip campaigns
Carousel templates
Dedicated customer success manager
Auto-delete chats for compliance
5,000 free chatbot sessions/month
1,000 free AI KnowBot responses/month
IP whitelisting
24×7 priority support
Dedicated key account support
Service-level agreement (SLA)
Limits
Team inbox users
4
6
Custom
Customers per month
10K
20K
Custom
Marketing & utility messages
5K
10K
Custom
API integration
7,500 requests
Custom
Omnichannel add-ons (per month)
Instagram & Messenger
$10
$20
TikTok DM
$15
$25
Pricing FAQs
What is a team inbox?
The number of users on your account. Everyone works from one shared inbox where conversations can be viewed, assigned and answered. Starter includes 4, Scale includes 6, and Enterprise is customized.
What does “customers per month” mean?
Your monthly credit for unique customers. Each unique customer you bring in during a month counts toward it, whether from a bulk upload, a website lead or an ad. Starter includes 10K and Scale includes 20K.
What if I go over my customer credit?
You can top up your credit or upgrade. Scale doubles the Starter credit, and Enterprise is sized to your volume. Our team will help you choose.
Do you charge a markup on WhatsApp conversations?
No. You're connected directly to Meta and pay Meta's conversation fees at cost, with zero markup. Many providers add 20–35% on top.
Can I add Instagram, Messenger or TikTok?
Yes, as add-ons. Instagram & Messenger cost $10/month on Starter and $20/month on Scale. TikTok DM costs $15/month on Starter and $25/month on Scale. Enterprise includes them.
How much do I save with yearly billing?
10%. Starter drops from $50 to $45 per month and Scale from $100 to $90 per month.
Is there a free trial?
Yes. Starter and Scale both include a free trial, no credit card required.
Which payment methods do you accept?
Cards and bank transfers. Enterprise customers can also be invoiced. Prices are in USD and exclude applicable taxes.