Reply to your Instagram customers directly from Wetarseel—alongside WhatsApp, TikTok, and Messenger.
If your business is on Instagram, you already know how powerful it is. Customers discover your products through Reels, swipe through your stories, and DM you with questions like “Do you deliver here?” or “Is this available in blue?
The problem?
Instagram DMs are easy to miss. Between scrolling, managing posts, and juggling other apps like WhatsApp or TikTok, customer messages often get buried.
That’s why Wetarseel now supports Instagram Direct Messages (DMs).
The Solution?
This means every DM your business receives on Instagram will now appear inside your Wetarseel inbox, right alongside WhatsApp, TikTok, and Messenger conversations. One place. Zero app-switching.
Why Instagram Messaging Matters for Businesses?
Instagram isn’t just for likes and follows anymore. It has become a shopping and decision-making platform. Customers:
- Browse reels before making purchase decisions.
- DM brands to ask questions instantly.
- Expect quick replies—because they can just move to a competitor if they don’t hear back.
In short, Instagram has become a direct sales and support channel. That’s why connecting Instagram DMs to Wetarseel is a big deal.
What Wetarseel’s Instagram Integration Means for You?
With this new feature, businesses can:
Reply faster
Keep every chat in one place
See customer history
Automate replies
Work as a team
Measure performance
How to Get Started with Instagram DMs on Wetarseel
It’s simple:
- Log in to your Wetarseel account.
- Go to Dashboard→ Connect Social Accounts→ Instagram.
- Connect your Instagram Business account.
Done! All future Instagram DMs will now flow into your Wetarseel inbox.
From there, you can:
- Set up auto-replies for common questions.
- Assign Instagram chats to team members.
- Track response time and performance metrics.
Why This Is Great for Everyone
For small businesses
Stay on top of Instagram DMs without needing to hire extra staff.
For growing brands
Scale your presence across WhatsApp, TikTok, Instagram, and Messenger without losing context.
For large companies
Centralize communication across multiple teams and measure ROI on Instagram conversations.
Final Words
Instagram is where people discover new products, make decisions, and even complete purchases. Most of these conversations start in the DMs. Managing those messages separately can quickly become confusing.
Wetarseel now brings Instagram DMs into the same inbox you already use for WhatsApp, TikTok, and Messenger. All your customer chats are together, making replies faster and easier. Whether you sell jewelry, run a bakery, or manage a large brand, you can stay connected with your customers without switching between apps.
