WeTarseel
For Agents · iPhone
WeTarseel for Agents keeps your live chat with you.
Handle assigned WhatsApp conversations from your iPhone. It's the same inbox your team uses on WeTarseel web, made for agents who need to respond fast.
For team members with a WeTarseel account.
My chats
Business 1
AK
Ayesha K.
Can you confirm my delivery time?
2m
ZR
Zain R.
Voice note · 0:14
9m
HM
Hira M.
Thanks, that works for me.
24m
OS
Omar S.
Photo
1h
Stay on top of chats
Every conversation assigned to you is in one place, so nothing waits in someone else's queue.
✓ See conversations assigned to you across your businesses
✓ Open chats from push notifications
✓ Follow message delivery status in real time
W
New chat assigned to you
Ayesha K. is waiting for a reply.
You: Your order has shipped. ✓ Sent
You: It arrives tomorrow. ✓✓ Delivered
You: Happy to help! ✓✓ Read
Ayesha K. · Assigned to you
Call
Hi! Can you confirm my delivery time?
▶ Voice note · 0:14
Of course. It's out for delivery today.
📷 Photo · Your parcel
Reply the way customers message
Customers keep using WhatsApp. You answer in the format that fits the moment.
✓ Send text, voice notes, photos, and videos
✓ Play inbound voice notes and watch videos in chat
✓ Call customers on WhatsApp when you need a quick follow-up
Built for teams
Designed for support and sales agents who live in WeTarseel.
✓ Secure agent sign-in
✓ Switch between business accounts you have access to
Business 1 · Support team · Active
Business 2 · Sales team
Business 3 · Support team
Customers keep messaging you on WhatsApp. You reply from here.
WeTarseel for Agents is for team members with a WeTarseel account.
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