WeTarseel App for Agents · Android & iPhone
Your live chat now goes wherever you go
WeTarseel for Agents lets you handle assigned WhatsApp conversations right from your phone. It's the same inbox your team uses on WeTarseel web, built for agents who need to respond fast. The Android app is live today, and the iPhone app is coming soon in beta
● Android: Live now
◐ iPhone: Beta coming soon
Why do you need?
- Cloud API takes your number off the WhatsApp Business app. Once your number runs on the WhatsApp Cloud API, you can’t use it in the regular app anymore.
- Without the app, your team is stuck at a desktop. But sales and support don’t stop when you step away from your computer.
- The Cloud API goes with you. The WeTarseel app gives agents and business users its full power on their phone, so they can reply to customers from anywhere.
- More than just WhatsApp. View and reply to Facebook, Instagram, Webchat and SMS conversations from the same app.
- One inbox in your palm. Every channel and every customer chat, all in one place.
For team members with a WeTarseel account.
Stay on top of your chats
Every conversation assigned to you sits in one place, so no customer is left waiting in someone else's queue.
✓ See conversations assigned to you across all your businesses
✓ Jump straight into a chat from a push notification
✓ Track message delivery status (sent, delivered, read) in real time
Reply the way customers message
Your customers stay on WhatsApp. You answer in whatever format fits the moment.
✓ Send text, voice notes, photos and videos
✓ Play incoming voice notes and watch videos inside the chat
✓ Call customers on WhatsApp when a quick follow-up works better
Built for teams
Designed for the support and sales agents who spend their day in WeTarseel.
✓ Secure agent sign-in
✓ Switch between the business accounts you have access to
W
New chat assigned to you
Ayesha K. is waiting for a reply.
You: Your order has shipped. ✓ Sent
You: It arrives tomorrow. ✓✓ Delivered
You: Happy to help! ✓✓ Read
Where you can get it
Android: live now. Download WeTarseel for Agents from Google Play, sign in with your WeTarseel agent account and your assigned chats are ready.
iPhone: coming soon in beta. The iOS app is in final testing. Join the beta list and we'll let you know as soon as it opens.
Customers keep messaging you on WhatsApp. Now you can reply from anywhere.
WeTarseel for Agents is available to team members with a WeTarseel account.
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